No matter what business you are considering working with, it’s important to know what key factors to look for. There are few factors that are universal like reviews and experience, but in some cases, there are industry-specific things you should consider when choosing where to take your business. In today’s blog post from Mail Call in Santa Fe, we talk about important factors to consider when choosing a pack and ship. Keep reading to learn more or feel free to reach out with any questions!

Customer Service

It doesn’t matter how useful a business’s services are if they lack customer service. If you don’t treat your customers right, what’s to stop them from taking their business elsewhere? Not only is good customer service good businesses sense, but it’s also just the right thing to do. When looking for a pack and ship in Santa Fe, you want to feel like they really care and want to help. Nobody wants to work with indifferent, lackluster businesses!

You can rest easy knowing that should you choose Mail Call in Santa Fe as your pack and ship, we are passionate about helping people and do everything we can to ensure you have a simple, enjoyable experience.


Another universal sign of a good business, regardless of the industry, is its reviews. Google reviews, Yelp, Top Rated Local®, and other review platforms can serve as valuable tools for choosing where to take your business. Reviews give you insight as to what you can expect your experience with a given business to look like. While it is possible for a good business to get a few bad reviews, it’s unlikely that a good business has a plethora of bad reviews. If a business has 50 glowing reviews and 10 unfavorable, we would argue that it is worth giving them an opportunity to earn your business. If a business has 50 unfavorable and 10 positive ones, then it may be worth your while to check out other options.


It can be a good thing to give new businesses a chance and help them get their feet off the ground. But, when you need an important package delivered safely and on-time, it’s best to trust tried and true professionals. Luckily, our team at Mail Call in Santa Fe has more than three decades of experience in the pack and ship industry. When you work with us, you can be confident that we will get the job done.


When you walk into a UPS or FedEx store, you will likely notice two things: 1. There is one set price and 2. There is almost always a line. Here at Mail Call, we know how important your time and money are more than you.


With pack and ship companies like Mail Call in Santa Fe, we work very quickly and efficiently. This means that there is generally little to no waiting in line. We know your time is valuable, that’s why we do our best to help you get the pack and ship services you need without the wait.

Our pack and ship services are authorized ship centers for DHL, USPS, UPS, and FedEx.

Your Santa Fe Pack and Ship

We hope today’s blog has helped give you an idea about what makes a good pack and ship service and how to choose the right one for you. If you are in need of a local pack and ship in Santa Fe, we hope that you consider our team at Mail Call! We offer excellent customer service, are a Top Rated Local® pack and ship, have years of experience, and are dedicated to saving you both time and money. Stop by today to get started!